Wheely Tots Parent & Toddler Sessions Terms & Conditions
These terms and conditions refer to all session attendees.
To attend a Wheely Tots session you must have pre booked and paid in advance.
Session Leaders will check booking and payment has been made before the session begins.
Parents/carers can book onto blocks of seven, half-termly sessions. Bookings must be made at least 24 hours in advance. Payment can be made by BACS or via Eventbrite. You will receive confirmation from Eventbrite or via email.
If sessions are shown as sold out on Eventbrite, a wait list will be enabled.
We have a “no refund policy”, similar to other activity providers primarily because we’re a very small, lean charity. Monies that come in are spent quickly on paying our expert session leaders and on supporting initiatives like our foodbank and other cycling and walking support for more vulnerable families.
If you are unable to attend a session, we will send out a text of how to complete activities that you’ve missed. Missed sessions cannot be carried over to the next set of seven sessions.
Sessions are 45 minutes long.
No changing facilities are available. Please arrive in appropriate clothing for an outdoor session in all weather.
Attendees must supply their email address, mobile phone number and address when booking a session.
It is a customer’s responsibility to update their personal details with Wheely Tots should they change. Wheely Tots will update customers by email, social media and website.
Conditions of Use
All bikes borrowed from our Kit Library are subject to the Six Rules of Borrowing.
Participants must read and adhere to our COVID Code of Conduct.
Bikes borrowed from Wheely Tots will be cleaned before and after use.
If you or your child feel unwell or have been advised to self-isolate, please contact us to cancel your attendance.
Social distancing will need to be maintained at all times.
Wheely Tots will not pass personal details onto third parties unless required by NHS Test & Trace.
In instances of national emergency or local lockdowns, Wheely Tots has the right to cancel in-person sessions without notice and/or limit attendance in areas outside of the local lockdown. If sessions are cancelled, you will be contacted using the information you provided when booking and the session will be delivered online or virtually.